DIY and Professional Tools


Last Order Dates Christmas 2017 will be despatching goods up to and including Friday 22nd December 2017.

We recommend that you order as soon as possible to avoid disappointment!!

If you are placing an order for a Christmas present, we recommend the last day to place an order to receive goods showing a dispatch time of 24/48 hours is Tuesday 19th December 2017 before 3.30pm. If despatch times are more than 24/48 hours, please deduct the despatch time (in working days) from 19th December to give you the last recommended order date (for example 2-3 days will be Monday 18th December). For multiple product orders please calculate the delivery time on the item showing the longest despatch time. If there are any problems with your order and we don’t think that you will get it by Christmas we will contact you either by phone or email.

Damaged Goods
Damaged goods must be reported to us within 3 days of delivery. If your order is a Christmas present, please make sure you inspect your delivery as soon as you receive it. Do not wait until Christmas to open it! We are not able to claim for damaged goods reported later than 3 days after delivery.

Unwanted Christmas presents can be returned up until Monday 15th January 2018. If you want to return an item, please use our online returns page below. Unwanted goods can only be returned if unused, in the original packaging and in a fully re-saleable condition. We reserve the right to return the goods and refuse a refund if goods are used. Please note this is only for public purchases and does not include business orders.

Christmas Opening Times
Our telephone lines & store will close at 12pm Saturday 23rd December 2017 and we will reopen 8am Tuesday 2nd January 2018. During this time, our website will be open as usual and orders can be placed throughout the Christmas period. Orders that are placed over the Christmas period will be processed Tuesday 2nd January 2018 and despatch times should be taken from this date.

We would like to take this opportunity to thank all of our customers from throughout 2017 and we look forward to your continuing business in the New Year.

Merry Christmas and a Happy New Year!