DIY and Professional Tools

Last Order Dates Christmas 2018 will be despatching goods up to and including Friday 21st December 2018.

We recommend that you order as soon as possible to avoid disappointment!!

If you are placing an order for a Christmas present, we recommend the last day to place the order to receive goods is Tuesday 18th December 2018 before 2.30pm (applicable to products showing ‘Usually Delivered In 1-3 Working Days’). If delivery times show longer please order earlier. For multiple product orders please go by the product showing the longest delivery time. If there are any problems with your order and we don’t think that you will get it by Christmas we will contact you either by phone or email.

Damaged Goods
Damaged goods must be reported to us within 3 days of delivery by email or phone. If your order is a Christmas present, please make sure you inspect your delivery as soon as you receive it. Do not wait until Christmas to open it! We are not able to claim for damaged goods reported later than 3 days after delivery.

Unwanted Christmas presents can be returned up until Monday 14th January 2019. If you want to return an item, please use our online returns page below. Unwanted goods can only be returned if unused, in the original packaging and in a fully re-saleable condition. We reserve the right to return the goods and refuse a refund if goods are used. Please note this is only for public purchases and does not include business orders.

Christmas Opening Times
Our telephone lines & store will close at 12pm Saturday 22rd December 2018 and we will open again for 2 days, Thursday 27th & Friday 28th December between 10am – 4pm. We will then reopen Wednesday 2nd January 2019 at 8am. During these times, our website will be open as usual and orders can be placed throughout the Christmas period. Orders that are placed over the Christmas period will be processed during Thursday 27th & Friday 28th December (stock & supplier dependent) & then again from Wednesday 2nd January 2019 when normal business resumes.

We would like to take this opportunity to thank all of our customers and we look forward to your continuing business in the New Year.

We would like to wish you all a Very Merry Christmas and a Happy New Year!