DIY and Professional Tools

Last Order Dates Christmas 2019 will be despatching goods up to and including Friday 20th December 2019.

We recommend that you order as soon as possible to avoid disappointment!!

If you are placing an order for a Christmas present, we recommend the last day to place the order to receive goods is Wednesday 18th December 2019 before 2.30pm (applicable to products showing 'In Stock' or ‘Usually Delivered In 1-3 Working Days’). If delivery times show longer please order earlier. For multiple product orders please go by the product showing the longest delivery time. If there are any problems with your order and we don’t think that you will get it by Christmas we will contact you either by phone or email.

Damaged Goods
Damaged goods must be reported to us within 3 days of delivery by email or phone. If your order is a Christmas present, please make sure you inspect your delivery as soon as you receive it. Do not wait until Christmas to open it! We are not able to claim for damaged goods reported later than 3 days after delivery.

Unwanted Christmas presents can be returned up until Monday 13th January 2020. If you want to return an item, please use our online returns page below. Unwanted goods can only be returned if unused, in the original packaging and in a fully re-saleable condition. We reserve the right to return the goods and refuse a refund if goods are used. Please note this is only for public purchases and does not include business orders.

Christmas Opening Times
Our telephone lines & store will close at 12pm Tuesday 24th December 2019 (closing early at 2pm Saturday 21st December) and we will open again Monday 30th December 2019 between 10am – 4pm. We will then reopen Thursday 2nd January 2020 at 8am. During these times, our website will be open as usual and orders can be placed throughout the Christmas period. Orders that are placed over the Christmas period will be processed during Monday 30th December 2019 (stock & supplier dependent) & then again from Thursday 2nd January 2020 when normal business resumes.

We would like to take this opportunity to thank all of our customers and we look forward to your continuing business in the New Year.

We would like to wish you all a Very Merry Christmas and a Happy New Year!