If you wish to return a product please view our Returns page here.
If your product develops a fault within its warranty period please view our Product Warranty page here.
If you've created an account & would like to check you order status please log in to your Account here.
Our phone lines are open 8:30am - 5:30pm Monday - Friday & 8:30am - 2:30pm Saturday.
Please note we are closed Sunday & every Bank Holiday throughout the year.
Calls are recorded for training and monitoring purposes.
Telephone: 01384 482789
Alternatively you can use the form below and we will get back to you.
Address: Bob Richardson Tools & Fasteners Ltd, Pedmore Road, Dudley, West Midlands, DY2 0RL.