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Product Returns
If you wish to return a product please view our Returns page here.

Product Warranty
If your product develops a fault within its warranty period please view our Product Warranty page here.

Order Status
If you've created an account & would like to check you order status please log in to your Account here.

Contact Details
Our phone lines are open 8:30am - 5:30pm Monday - Friday & 8:30am - 2:30pm Saturday.
Please note we are closed Sunday & every Bank Holiday throughout the year.
Calls are recorded for training and monitoring purposes.

Telephone: 01384 482789

Alternatively you can use the form below and we will get back to you.


Address: Bob Richardson Tools & Fasteners Ltd, Pedmore Road, Dudley, West Midlands, DY2 0RL.